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Australian Insurance Sector Grapples with Workforce Recruitment Hurdles

Addressing the Impacts of an Aging Workforce and the Need for Upskilling

Australian Insurance Sector Grapples with Workforce Recruitment Hurdles?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian insurance industry is currently facing significant recruitment challenges, primarily due to an aging workforce and the pressing need for upskilling.
The Insurance Council of Australia (ICA) projects that nearly 30% of the current workforce will reach retirement age by 2030, posing a substantial risk to the industry's knowledge base and operational continuity.

Oren Jacobi, founder of Insurance Training Australia, emphasises the potential loss of invaluable experience as seasoned professionals retire. This scenario leaves less experienced staff to navigate complex client situations without adequate mentorship.

Upskilling the next generation of insurance professionals has become a critical priority. The shift towards remote and hybrid work models has introduced new challenges in this area, limiting opportunities for informal mentoring and collaborative problem-solving, which are essential for skills development.

For personal trainers seeking insurance coverage, these industry challenges could impact the availability and quality of insurance products. A well-trained and knowledgeable insurance workforce is crucial for understanding the unique risks associated with the fitness industry and providing tailored coverage options. Therefore, it's important for personal trainers to engage with insurers and brokers who are committed to continuous professional development and have a deep understanding of the evolving landscape.

Published:Sunday, 21st Dec 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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Subrogation:
An insurance carrier may reserve the "right of subrogation" in the event of a loss. This means that the company may choose to take action to recover the amount of a claim paid to a covered insured if the loss was caused by a third party.