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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Equipment Insurance Articles

Is Plant and Equipment Insurance a Legal Requirement for Australian Contractors?
Is Plant and Equipment Insurance a Legal Requirement for Australian Contractors?
Plant and equipment insurance is a specialized type of coverage designed to protect construction and contracting businesses against financial losses related to their machinery and tools. This includes any equipment used in the delivery of services, such as excavators, cranes, and other vital equipment. In essence, this insurance safeguards your investment, providing peace of mind as you focus on your projects. - read more
The Factors That Affect Plant and Equipment Insurance Premiums in Australia
The Factors That Affect Plant and Equipment Insurance Premiums in Australia
Plant and equipment insurance is a specific type of policy designed to protect the tools, machinery, and equipment that businesses rely on for their operations. This insurance safeguards against various risks, ensuring that your essential assets are not a financial burden during unforeseen circumstances. - read more
Understanding Owned vs. Hired-In Plant Insurance: A Comprehensive Guide for Australian Businesses
Understanding Owned vs. Hired-In Plant Insurance: A Comprehensive Guide for Australian Businesses
Understanding plant and equipment insurance is crucial for any contractor in Australia. This type of insurance protects your valuable machinery and tools from unforeseen events that could disrupt your business. Without proper coverage, equipment damage or loss can lead to significant financial strain, potentially jeopardizing your operations. - read more
Unlock Savings: How Bundling Your Plant and Equipment Insurance Can Reduce Premiums
Unlock Savings: How Bundling Your Plant and Equipment Insurance Can Reduce Premiums
Plant and equipment insurance is a specialized type of coverage designed to protect your crucial assets. This insurance typically covers machinery, tools, and various equipment used in the operations of your business. It ensures that, in the event of damage or theft, you won’t face major financial setbacks. - read more
General Liability Insurance vs. Plant and Equipment Insurance: What You Need to Know
General Liability Insurance vs. Plant and Equipment Insurance: What You Need to Know
When it comes to running a business, insurance is one of those things that often gets overlooked. However, understanding the different types of insurance is crucial for protecting your business assets and ensuring your peace of mind. Among the many options available, plant and equipment insurance is vital for businesses that rely on machinery and various tools. - read more

Insurance News

Australian Insurance Market Set for Significant Growth, Reaching $144.5 Billion by 2029
Australian Insurance Market Set for Significant Growth, Reaching $144.5 Billion by 2029
19 Mar 2026: Paige Estritori
Australia's general insurance market is on a trajectory of substantial growth, with projections indicating that total direct written premiums (DWP) will reach $144.5 billion by 2029. This expansion reflects a compound annual growth rate (CAGR) of 8.8%, underscoring the sector's resilience and adaptability in the face of evolving consumer needs and external challenges. - read more
IAG CEO Predicts Ongoing Insurance Premium Rises Amid Inflation and Climate Risks
IAG CEO Predicts Ongoing Insurance Premium Rises Amid Inflation and Climate Risks
19 Mar 2026: Paige Estritori
Insurance Australia Group (IAG), one of Australia's leading insurers, has reported a significant 91% increase in net profit for the first half of the 2024-2025 financial year, reaching $778 million. This substantial growth is largely attributed to favourable weather conditions during the period. - read more
Australian Home Insurance Premiums Experience Significant Increase in 2025
Australian Home Insurance Premiums Experience Significant Increase in 2025
19 Mar 2026: Paige Estritori
Recent research from Canstar has revealed a substantial 14% increase in average Australian home and contents insurance premiums over the past year. This surge translates to an average annual premium rising from $2,452 to $2,795, marking an increase of approximately $343. - read more
Understanding the 4.41% Increase in Health Insurance Premiums
Understanding the 4.41% Increase in Health Insurance Premiums
18 Mar 2026: Paige Estritori
Australian health insurance policyholders are set to experience a significant increase in their premiums, with an average rise of 4.41% scheduled to take effect from April 1, 2026. This adjustment marks the most substantial hike since 2017, when premiums rose by 4.84%. - read more
Rising Insurance Premiums in Australia: What Policyholders Need to Know
Rising Insurance Premiums in Australia: What Policyholders Need to Know
18 Mar 2026: Paige Estritori
Recent industry reports indicate that Australian insurers are grappling with escalating claims costs and broader economic pressures, leading to adjustments in premium rates across various sectors. This trend is particularly significant for consultants and professionals who rely on comprehensive insurance coverage to mitigate risks associated with their services. - read more

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Knowledgebase
Liability Insurance:
A type of insurance that provides protection against claims resulting from injuries and damage to people and/or property.